Our office has been receiving messages on how to reset the heat pumps in the unit. Speaking to the Mechanical contractor best practice is to do this in steps outlined below:
1) At the thermostat - ensure the system is set to the "off" position and leave this for about 3-5 minutes.
2) At the breaker panel in the laundry/storage space - find the breaker and switch it to the off position, also leaving this for about 3-5 minutes.
3) At the breaker panel in the laundry/storage space - flip the switch to the on position.
4) At the thermostat - turn the system on "cool."
Hope this helps,
CORE REAL ESTATE GROUP